Technology to Revolutionize the Financial Services
We create comprehensive omnichannel experiences in financial environments
The banking sector is constantly evolving, particularly in today’s globalized context with the rise of new business models, currencies, and means of exchange. Customers no longer distinguish between physical and digital channels, accessing services seamlessly through both online and offline platforms. They are more demanding and expect consistent, frictionless experiences across all touchpoints, along with personalized products and services.
At hiberus, we address these shifts in customer behavior and expectations by guiding financial services through their digital transformation journey. We innovate business models with user-centric DXP technologies, cash pooling, Digital Banking, and leasing solutions, while evolving with cutting-edge technologies like AI, Cloud, and Data Insight Solutions. All of this is backed by cybersecurity measures, ensuring compliance with industry regulations.
Transform into the bank of the future to cover insurers
Automated banking and insurance processes
Accelerate operations with Robotic Process Automation (RPA) to streamline applications, approvals, and claims management—reducing costs and wait times.
Personalized customer experience
Enhance your customers’ experience using AI and big data. Offer financial and insurance products tailored to each client's behavior and needs.
Advanced cybersecurity
Protect sensitive financial and personal data with next-generation cybersecurity solutions. Prevent fraud and unauthorized access, staying compliant with strict regulations.
Digital banking and online insurance
Transform your digital offerings with online banking and insurance platforms. Enable clients to manage accounts, investments, policies, and claims from any device, 24/7.
Predictive risk analysis
Use predictive analytics to anticipate risks such as defaults or claims, making smarter, faster decisions to minimize financial exposure.
Automated customer support
Optimize customer service with chatbots and virtual assistants to handle inquiries and requests automatically, improving both efficiency and satisfaction.
Advanced fraud management
Detect and prevent fraud in real-time with AI and machine learning. Implement systems to monitor suspicious transactions and respond before fraud can occur.
Smart investment management
Automate and optimize investment management with AI-based systems, providing personalized recommendations and real-time financial market predictions.
Open banking and API integration
Enhance service offerings with open banking. Use APIs to connect platforms and deliver added value to your customers.
Automated claims processing for insurance
Reduce processing times with automated systems that efficiently evaluate, process, and resolve claims.
Optimized multichannel customer engagement
Integrate all customer communication channels (web, mobile, phone) into a single omnichannel platform for a seamless experience across touchpoints.
Automated regulatory compliance
Ensure regulatory compliance with systems that monitor real-time regulatory changes, reducing the risk of non-compliance and penalties.
Core banking optimization
Modernize core banking with agile, cloud-based solutions that improve flexibility, security, and operational efficiency in account, payment, and loan management—keeping pace with new regulations and market demands.
Blockchain for contracts and authenticity
Leverage blockchain to secure and track financial and insurance contracts, offering authenticity and fraud prevention in complex transactions.
Data-driven banking and insurance services
Utilize Big Data to offer more personalized products. Analyze customer behavior to adjust offers in real time, increasing conversion rates.
Risk management platform
Leading risk and compliance management platform that helps banks to identify, monitor, supervise and evaluate the operational, legal and tax risks applied to each area of their corporate structure.
Intelligent 360º reservation and attention system
Modular system to simplify and improve the management of the omnichannel experience and attention to citizens with functionalities such as appointments, chatbots, digital, in-person and remote attention, and advanced analytics.
Document management software
Contract and document management software in the cloud that allows to centralize, organize and have a complete view of all the company's contracts in a single platform to facilitate access and search of documents by the entire team.
Generative AI
GenIA Ecosystem is our Generative AI solution. With it, we can help you drive efficiency, improve customer service, create memorable experiences, optimize your team's performance and generate new business opportunities.
Loreto Rincón
Global Financial Services Director
The financial sector is constantly evolving, driven by digitalization, regulatory changes, and growing customer demands. At hiberus, we offer innovative technology solutions and specialized tools that enable financial companies not only to stay up-to-date but also to optimize processes, improve operational efficiency, and quickly adapt to market changes./h3>
Our partners
Strategic alliances with the leading technology providers in the market..
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